PRIVACY POLICY

This Privacy Policy outlines the practices of Innova Trade AI LLC (“Innova Trade”, “Innova”, “we”, “our”, “us”) regarding the collection, use, sharing, and protection of data. It applies to all aspects of [webcite of Innova], including its subdomains, affiliated websites, mobile applications (collectively referred to as the “Website”), and any content, products, or services provided through the Website (together referred to as “Services”). Throughout this policy, “you” and “your” refer to visitors of the Website and users of our Services, all of whom must be over the age of 18. The age requirement is further detailed later in this Privacy Policy.

By accessing the Website or using its Services, you agree to the terms of this Privacy Policy, which may be updated periodically. Any updates or changes take effect once posted on the Website. It is your responsibility to check for updates regularly. Typically, the effective or amendment date is listed at the end of the Privacy Policy. If significant changes are made, Innova Trade may provide a summary of updates near the end of the revised policy, as required by law or deemed appropriate. However, we do not provide additional notice of changes beyond posting them on the Website.

This Privacy Policy is an integral part of the Website Terms and Conditions, which govern the use of this Website. The Website and its Services are intended for users based in the United States of America, and this Privacy Policy is governed by U.S. laws.

Why do we collect personal information?

Below is an explanation of how Innova Trade utilizes your information in connection with our Services:

General Use

Innova Trade uses your information to deliver and manage its Services. This includes:

Verifying and managing your account;
Processing payments and transactions, including fulfilling merchandise orders (if applicable);
Screening orders and transactions for potential risks or fraud;
Communicating with you regarding our Services, your account, or inquiries;
Optimizing the presentation of our content for your device;
Enabling your participation in interactive features of our Services (if you choose); and
Maintaining the safety and security of our Services.

Improving Our Services

We are dedicated to enhancing our Services and optimizing the Website. To achieve this, we conduct research to evaluate the effectiveness of our Services and to better understand the needs of the Innova Trade community. Any research findings shared externally will be presented in an aggregated and de-identified format, ensuring individual users remain anonymous.

Promotional Communications

We use your information to send you promotional materials, such as targeted advertisements, surveys, promotions, event notifications, and updates about our Services or those of our affiliates and partners. By creating an account and using the Website, you consent to receiving these communications through email, postal mail, phone, or text messages, which may include automated or predictive dialing systems. Please note that you are responsible for any charges incurred from your mobile service provider.

Marketing and Performance Analysis

We use your information to analyze and understand your preferences and behavior to improve our Services and customize relevant content and advertising. This includes:

Conducting research and analysis on how users interact with our Services;
Measuring the effectiveness of our advertising and marketing campaigns; and
Delivering tailored advertising and content.

Combined Information

We may combine information collected through our Services with data obtained from other online and offline sources. This combined data will be used and shared in accordance with this Privacy Policy.

How Innova Trade Collects Information About You

Innova Trade gathers information about you as part of providing our Services. Certain types of information are essential for us to deliver these Services effectively. If you choose not to provide such information or request its deletion, you may lose access to some or all of our Services.

Information You Provide Voluntarily

We collect information directly from you in various ways, including:

During account registration and management of your account;
Through questions, feedback, or communications you send via email, online forms, or chat functions;
When you purchase or attempt to purchase products or services through our Website;
By participating in surveys, discussions, or submitting testimonials through the Website;
When conducting transactions with us; and
When requesting customer support or technical assistance via email, chat, messages, or text.

Types of Information Collected

We may collect the following types of information:

Personal details: Name, mailing address, phone number, and email address.
Billing information: Credit or debit card numbers, bank account details, routing numbers, and identity verification data (collected through payment processors on our behalf).
Account credentials: Log-in information.
Transaction details: Information about purchases and other transactions with Innova Trade.
Customer interactions: Details about your communication with our support or maintenance teams.
User-generated content: Posts shared in public online forums on our Services.
Other voluntary information: Any additional details you choose to provide while using our Services

How We Use Cookies

Cookies are small data files stored on your hard drive for record-keeping purposes when you visit a website. These files enable Innova Trade to track traffic activity and enhance your user experience, such as by remembering your passwords and viewing preferences. Similar to many other websites, Innova Trade uses cookies to offer a personalized experience while browsing our site and utilizing our key products.

We treat any personal information contained in cookies with the same confidentiality as other data you share with us. If you prefer to disable cookies, you can do so by adjusting your browser's security settings. However, please note that some features of Innova Trade may not function properly or as efficiently without cookies.

What information is collected from other sources?

Innova Trade actively engages on various social media platforms. When you "like," "follow," or interact with us on platforms such as Instagram or YouTube, we may collect certain information about you. This may include your name, email address, and any comments or content you share that relates to Innova Trade. Additionally, if you participate in a promotion or provide information through one of our social media accounts, we may collect and process that information as well.

Protecting Your Personal Data

At Innova Trade, safeguarding your personal data is a top priority. While we implement commercially reasonable measures to protect your information, it is important to note that no method of transmission over the Internet or electronic storage is entirely secure. As such, we cannot guarantee absolute security, but we remain committed to continuously enhancing our security practices.

Information from Third-Party Services

We may collect additional information, including personal data, from third-party services and combine it with data obtained through our website. For instance, if you log in to our services via a third-party social media or authentication platform, or grant access to such a service, we may receive certain details. The extent of this access is determined by the authorization settings and procedures of the third-party platform.

When you authorize us to connect to a third-party service, we may access and store information such as your name, email address, city, profile picture URL, and other personal details made available by that service. This data will be used and disclosed in accordance with this Privacy Policy.

To manage what information is shared, we recommend reviewing and adjusting your privacy settings on the respective third-party service.

For example, you can log into our services using single sign-on options such as Facebook Connect or an OpenID provider. These platforms authenticate your identity, share certain personal details (e.g., name and email address), and streamline the sign-up process by pre-populating our forms. Additionally, services like Facebook Connect may enable you to post updates about your activities on our platform directly to your profile page, allowing you to share them with your network.

How We Use and Protect Your Information

Innova Trade prioritizes the responsible use and safeguarding of your personal data. Below is an overview of how your information is utilized and protected when you engage with our Services.

Use of Information

We process your information to manage and enhance the functionality of our Services. This includes verifying and administering accounts, processing payments and transactions, fulfilling orders, and screening for potential risks or fraudulent activities. Additionally, we use your information to personalize your experience, ensure seamless access to interactive features, and maintain the security of our platform.

To continuously improve our Services, we conduct research and analyze user interactions to optimize our Website and offerings. Any findings shared externally are de-identified to ensure anonymity.

We may also use your personal information for marketing purposes, including targeted advertisements, surveys, promotions, and event notifications. By using our Services, you consent to receive communications through email, phone, text, or other methods, which may include automated systems. You can opt out of promotional communications by following the instructions provided in our messages.

For a deeper understanding of user preferences, we engage in performance analysis and data analytics to evaluate the effectiveness of our content and advertising. This enables us to deliver tailored content and refine our marketing strategies.

Combined and Aggregated Data

We may combine data collected through our Services with information from third-party sources. This aggregated information is used to provide a more personalized experience and to develop insights for research and marketing purposes. Aggregate or de-identified data may be shared with advertisers, partners, and sponsors without linking back to individual users.

Security Measures

The protection of your personal information is a shared responsibility. Innova Trade implement physical, electronic, and managerial safeguards to protect the data you provide. For online transactions, we use Secure Sockets Layer (SSL) encryption to maintain the confidentiality of personal and payment information during transmission.

However, no method of data transmission over the Internet can be guaranteed as entirely secure. While we take every precaution to protect your data, it is essential for you to adopt good practices, such as using strong passwords, avoiding sharing sensitive information, and ensuring your devices are secure.

By understanding and following these measures, you can help maintain the safety of your information while using our Services.

DISCLOSURE OF YOUR INFORMATION

Business Transactions
In the event of a merger, acquisition, or sale of assets involving the Company, your personal data may be transferred as part of the transaction. You will be notified before such a transfer occurs, and your data becomes subject to a different Privacy Policy.

Legal Disclosures

Law Enforcement
The Company may disclose your personal data when required by law or in response to legitimate requests from public authorities, such as courts or government agencies.
Other Legal Obligations
Your personal data may also be disclosed if the Company believes in good faith that such action is necessary to:
- Fulfill legal obligations;
- Protect and defend the Company’s rights or property;
- Investigate or prevent potential misconduct related to the Service;
- Safeguard the personal safety of Service users or the general public;
- Defend against legal claims or liabilities.
Legal Basis for Collecting and Sharing Information
Innova Trade values the responsible handling of your personal information and works only with trusted vendors and partners to ensure its protection. These partners may be provided with your personal data to assist in communicating relevant offers or promotions from us and our marketing collaborators. Any partner or vendor with access to your data is bound by contractual obligations to secure it and use it solely for the purposes specified by Innova Trade.
In some cases, we may need to share your personal information with third parties to fulfill a requested service or provide a product. Such third parties are restricted from using your data for any purpose other than what is required to complete the transaction or service.
Your data may also be disclosed under certain legal circumstances. This includes complying with applicable laws, judicial orders, or authorized requests from public authorities. Innova Trade may also share your data to protect its rights, investigate fraud, enforce its terms of use, or act in emergencies to ensure the safety of its users or the public.
In scenarios such as a merger, acquisition, insolvency, or asset transfer involving Innova Trade, your personal information and other related data may be shared with potential or actual business partners. Any transfer of this kind will follow strict confidentiality agreements to ensure the data is handled responsibly.
Use of Anonymous Data and Third-Party Advertisements
We may share anonymized data, such as traffic patterns or usage statistics, with its affiliates, business partners, or advertisers. This data is stripped of any personal identifiers and cannot be traced back to individual users.
Additionally, the platform may include advertisements managed by third parties, which might use cookies, web beacons, or similar technologies to deliver targeted ads, track their effectiveness, and gather anonymous information about your browsing activity on our site. These advertisers automatically collect your IP address but do not have access to your name, address, or other personal details unless you explicitly provide them.
External Links and Privacy Practices
The site may include links to third-party websites or products. While these links are provided for your convenience, we are not responsible for the privacy policies or data handling practices of those external sites. It’s recommended that you review the privacy policies of any third-party platform you visit to understand how they manage your data.
Your Rights and Preferences
You have the right to access information about the data stored about you, including its origin, recipients, and purpose of collection. Additionally, you can request corrections, restrictions, or deletion of your personal information at any time by contacting Innova Trade at the address provided in the legal notice.
If you have granted consent for data processing, you can revoke it at any time with future effect. Requests for data removal or consent revocation can be made informally via email. Note that data processed before receiving your request may still be used as permitted by law.
To opt out of receiving communications from Innova Trade , follow the instructions provided in the message or email [gmail of Innova]. You can also manage your browser settings to restrict cookies, adjust social media ad preferences, or opt out of automatic data collection features.
Rights for Users in the European Economic Area (EEA)
If you are accessing the site from the EEA or are a citizen of an EEA member state, you have rights under the EU General Data Protection Regulation (GDPR), including:
The right to be informed about the collection and use of your data;
The right to access your personal data;
The right to correct inaccurate personal data;
The right to have your data erased;
The right to restrict the use of your data;
The right to data portability; and
The right to object to data processing.
These rights ensure that Innova Trade handles your data transparently and in compliance with applicable regulations.

COMMUNITY FORUMS AND LEGAL CONSIDERATIONS

Children’s Privacy:

Innova Trade prioritizes protecting children’s privacy and does not knowingly collect personal data from individuals under the age of 13. By using our Website, you confirm that you are 18 or older or have parental supervision if under 18. If you learn that your child has provided personal data without your consent, please notify us at [Innova website] so we can take appropriate action.

Legal Basis for Processing Personal Information (EEA Visitors Only):
If you are visiting from the European Economic Area, the legal basis for collecting and using your personal information depends on the context in which we collect it. Innova Trade generally processes your personal data to perform a contract with you (e.g., to deliver our services), when processing aligns with our legitimate interests and does not override your data protection rights or fundamental freedoms, or when we have obtained your explicit consent. In certain instances, we may also be legally obligated to collect personal data.

If we require your personal information to comply with legal obligations or perform a contract, we will inform you at the time of collection whether providing the information is mandatory and explain any potential consequences of not providing it.

Similarly, if we rely on our legitimate interests (or those of a third party) to process your information, we will clearly outline the reasons for its use. If your consent serves as the basis for processing, you have the right to withdraw it at any time. For further clarification on how and why your personal information is used, please contact us via the details provided in the "Contact Us" section below.

Compliance with Legal Requirements and Protection of Rights:
Innova Trade may disclose your personal data to comply with legal requests from public authorities, including national security or law enforcement requirements. This may include responding to subpoenas, court orders, or legal processes, as well as asserting or defending legal claims. Personal data may also be shared if deemed necessary to investigate or prevent illegal activities, suspected fraud, physical threats, or violations of our Service Agreement, or as required by law.

Testimonials:
We may display customer testimonials on our Website, which could include personal information. Your consent will be obtained before we post your name alongside the testimonial. To update or delete a testimonial, please contact us at [Innova website].

Interactive Features and Community Areas:
The Website may provide publicly accessible blogs, discussion boards, and other interactive spaces (“Interactive Areas”). Please be aware that any information you share in these areas may be collected and used by others. If you wish to have your personal information removed from an Interactive Area, contact us at [Innova website]. In cases where removal is not possible, we will explain the reasons.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.